Select Your National Lottery:

Independent results service from National Lotteries around the World.

Contact Us

Getting in touch with us here at National-Lottery.com couldn't be easier. We aim to respond to all email enquiries within 48 hours, however you can also reach us on social media.

Take a look through the following questions that National-Lottery.com receives most frequently, you may find the answer you're looking for.

Can you check my ticket?

Unfortunately we are not able to check tickets on an individual basis either by email or post. Head over to the Results page to see the winning numbers for the lottery in question.

How do I log in to my account?

National-Lottery.com does not currently allow users to create accounts, as it is an independent results service from National Lotteries around the world.

You should visit your local National Lottery website to access your account or, if you have created an account on a betting website such as Jackpot.com, you will need to sign in to your account on their website.

How do I see my Direct Debit tickets?

As National-Lottery.com does not sell tickets directly, it is not possible to create a Direct Debit with us.

If you have a Direct Debit with your National Lottery provider, you will need to sign in to your account on their website to view your tickets.

I think I may have received a scam message, what should I do?

If you are unsure of the validity of a message or email that you have received, you should not respond to it.

It's worth noting that it is not possible to win a lottery prize unless you have purchased a ticket. This can either be done in-store at a local lottery retailer or online through a licensed and regulated website.

No official lottery operator would ever contact you to demand money upfront, also known as 'release fees' or any other kind of wording that involves you sending them money. If you receive such a message - it is a scam.

If you've received a scam email, the best thing to do is to block the sender to prevent them from sending any further emails to you.

You should not, under any circumstances, send any personal or financial information to someone that you are suspicious of. If you have an online lottery account, you may be contacted by the operator in the event of a big win, however they will not request any financial details from you over the phone.

If you have sent details to a potential scammer, you should contact your local fraud authorities for assistance. If you've sent financial information, you should contact your bank immediately to inform them.

For more information, see the Lottery Scams page.


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It's much faster and more convenient to reach us online - we'll always aim to respond to you as soon as possible.

Reach us by post

The Lottery Company Ltd
The Exchange
Station Parade
Harrogate
HG1 1TS
United Kingdom

Please note

As National-Lottery.com is an independent results service for National Lotteries around the World, we are not a lottery operator. As such, we ask that you do not post any lottery tickets to this address, as we cannot process them. If you have a winning ticket, you should contact your National Lottery directly to claim.

Contact Your National Lottery Directly

UK National Lottery
Phone Contact by Phone
Online Players

0333 234 44 33

(8am - 8pm Monday to Saturday
9am - 5pm on Sundays)
Retail Players

0333 234 50 50

(9am - 8pm Monday to Saturday
9am - 5pm on Sundays)

Please note: Calls to the UK National Lottery cost the same as calls to 01 and 02 numbers.



Post Contact by Post

General enquiries should be sent to the following address:

The National Lottery
PO Box 251
Watford
WD18 9BR

Lost, stolen or damaged ticket enquiries should be sent to the following address:

The National Lottery
PO Box 287
Watford
WD18 9TT

Irish National Lottery
Phone Contact by Phone
Online Players

1890 244 344 or 01-8891000

(9am - 8pm Monday to Saturday)
Retail Players

(01) 836 4444

(9am - 5:30pm Monday to Friday)


Post Contact by Post

National Lottery
Abbey Street Lower
Dublin 1
D01 Y1X2

Australian National Lottery
Phone Contact by Phone
Calling from
Western Australia

133 777

Calling from
All Other States

131 868

Calling from
Overseas

+61 7 3877 1000



Post Contact by Post

The Lott
Locked Bag 7
Coorparoo DC
QLD 4151

Location Head Office Locations
  • Golden Casket: 87 Ipswich Road, Woolloongabba, QLD
  • NSW Lotteries: 1 Figtree Drive, Sydney Olympic Park, NSW
  • Tatts: 5 Bowen Crescent, Melbourne, VIC
  • SA Lotteries: 188 Richmond Road, Marleston, SA
  • Lotterywest: 38 Station Street, Subiaco, WA 6008
South African National Lottery
Phone Contact by Phone

0800 484 822

Monday - Saturday 06:00 - 23:00
Sunday 06:00 - 21:00

Location Regional Offices
  • Bloemfontein: Shop 38 Bloemfontein Plaza, C/O Charlotte Maxeke & East Burger Streets, Bloemfontein
  • Eastern Cape: 164 Cape Road, Mill Park, Port Elizabeth
  • KZN: First Floor, 85 Richefond Circle, Umhlanga Ridgeside
  • Gauteng: 14A Charles Crescent, Eastgate Ext.4, Sandton
  • Limpopo: 15 Hans van Rensburg Street, Polokwane
  • Mpumalanga: 99 Jacaranda Str, West Acres, Nelspruit
  • North West: 34A Marais Street, Rustenburg
  • Western Cape: 200 Main Road, Claremont, Cape Town
People's Postcode Lottery (UK)
Phone Contact by Phone

0808 109 8765


Email Contact by Email

info@postcodelottery.co.uk



Post Contact by Post

28 Charlotte Square
Edinburgh
EH2 4ET

The Health Lottery (UK)
Phone Contact by Phone

0844 375 55 55

(Calls charged at 7p per minute plus your phone provider's access charge)


Email Contact by Email
Players

help@healthlottery.co.uk

Retailers

retailers@healthlottery.co.uk


Post Contact by Post

The Health Lottery
Department 374
Queensgate
Grange Road East
Birkenhead
CH41 5FD